Frequently Asked Questions

Maricopa County Animal Care & Control is a public animal shelter committed to finding good outcomes for lost, surrendered, and stray dogs and cats. Below, you can get answers to some of our most frequently asked questions.


Animal Care Facts

We often get more than 70 animals in our shelters each day. For the vast majority, we have no information whatsoever, including medical history or knowledge of any vaccinations. Our veterinarians and technicians do everything they can to treat and rehabilitate animals in poor health, and we also partner with other non-profits in this effort. Our team monitors the animals daily to identify any developing medical issues. However, sometimes these animals come to us after their health has been neglected too long, and we are unable to save them.

volunteer leaning down to give treat to a dog inside a kennel

Shelter & Operation Facts

Stay tuned.

MCACC Volunteer sitting with shelter pup

Employee & Volunteer Facts

We are currently recruiting volunteers, including those who wish to foster animals, to support both our East and West Shelters. See the Opportunity Directory for more details on each of our unique programs. As a volunteer, you will be helping us achieve our mission by assisting pets in need and serving our community. There are so many opportunities to make a difference.

Please watch this short video to see the expectations and realities of volunteering at our shelters and then review the volunteer handbook to get a better understanding of what we’re all about!

After viewing the video and handbook, to become part of the team, please complete the volunteer application here. Once we receive and approve your application, we will reach out to you to set up your orientation! We host two orientations a month, one on a weekday and one on a Saturday, to accommodate your schedule.

Husky in vet office

Managed Intake Facts

For MCACC, managed intake is an appointment-based intake process for all non-emergency situations. Community members who find a stray dog have the option of calling the appropriate animal control agency for pick up or can schedule an appointment to bring the animal to the shelter themselves.


Euthanasia Facts

MCACC does not euthanize for space. MCACC euthanizes for health and behavioral issues after all other interventions have been exhausted. For several years in a row, we have found good outcomes for more than 95% of the animals who come into our shelter.